- * For refunds due to flight delays and cancellation caused by weatherconditions, please click here.
For more detailed information, please see Refunds and CancellationsCharges
Refunds and Cancellations of purchased tickets will incur charges.
- (Refund Charge)
- All tickets will be subject to a Refund Charge of ¥420 per flight ticket / flight voucher.
- * For JAL Business KIPPU, Shuttle Round-Trip Fare , Special Transit Fare, Transit Fare 7 and Transit Fare 28, multiple refund claims for transit sectors at the same time, and for a continuous series of flights on RAC flights, is subject to ¥420. Please note that therefund charge will not be applied to the refund of First Class surcharge and Class J surcharge.
- (Cancellation Charge)
- Charges vary by fare, sector, time and date of cancellation. Please see the chart below for
details.
| Fare | Cancellation Charges | ||
|---|---|---|---|
| Cancellation before flight departure | Cancellation after flight departure | ||
Fares that permit reservation changes |
One-Way Fare, Round-Trip Fare, Shuttle Round-Trip Fare*1, JAL Business KIPPU*1, Care Giver’s Saver Fare, Discount for the Disabled, Special Transit Fare, RAC Round-Trip Fare, Remote Island Fare, Shareholder’s Saver Fare | Free of charge | Cancellation charge (*b) |
| Child Fare | 50% of the cancellation charge (*b) | ||
Class J surcharge |
¥500 | ||
| First Class surcharge | ¥4,000 | ||
Fares that do not permit reservation changes |
Transit Fare 7*1*2 | Cancellation charge (*a) | Cancellation charge (*b) |
| TOKUBIN 1/3/7 Type C Advanced Purchase Fare | Cancellation charge (*c) | ||
| TOKUBIN 1/3/7 Type B Advanced Purchase Fare | Cancellation charge (*d) | ||
| TOKUBIN 1/3/7 Type A Advanced Purchase Fare | Cancellation charge (*e) | ||
| TOKUBIN 3/7 Type D Advanced Purchase Fare | Cancellation charge (*f) | ||
| TOKUBIN 7 Type E Advanced Purchase Fare | Cancellation charge (*g) | ||
| SAKITOKU Type B Advanced Purchase Fare*2, Super SAKITOKU Advanced Purchase Fare*2, Transit Fare 28*1*2 | Approximately 50% of the fare regardless of the date of cancellation | ||
| SAKITOKU Type A Advanced Purchase Fare*2 | Approximately 40% of the fare regardless of the date of cancellation | ||
| JMB Companion Fare (JMB Member)*1 | Approximately 100% of the mileage (Not refundable) |
||
| JMB Companion Fare (travel companions)*1 | Approximately 50% of the fare Regardless of the date of cancellation | ||
- *1 Not refundable once the journey commences or if the ticket is partially used.
- *2 Cancellation/Refund Charges will not be applied for class change of the same booked flight.
Cancellation Charges (Adult, one-way trip)
<March 25, 2012 - September 30, 2012>
Cancellation charge according to the route
| Route | One-Way Fare (Normal season) |
|---|---|
| A | less than ¥17,500 |
| B | more than ¥17,500, less than ¥28,000 |
| C | more than ¥28,000, less than ¥39,500 |
| D | more than ¥39,500 |
| E | Okinawa (Naha) - Miyako route |
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