• * For refunds due to flight delays and cancellation caused by weather conditions, please click here.

• For more detailed information, please see Refunds and Cancellations

Refunds and Cancellations of purchased tickets will incur charges.

(Refund Charge)

All tickets will be subject to a Refund Charge of ¥420 per flight ticket / flight voucher.

• * If you refund all itinerary at the same time for JAL Business KIPPU, Shuttle Round-Trip Fare , Special Transit Fare, Transit Fare 7 and Transit Fare 28, and continuous itinerary on RAC flights, refund charge of ¥420 will apply. Please note that refund charge will not apply to the refund of First Class and Class J surcharge only.

(Cancellation Charge)

Charges vary by fare, route, time and date of cancellation. Please see the chart below for details.

Fare		Cancellation Charges
		Cancellation before flight departure	Cancellation after flight departure
Fares that permit reservation changes	One-Way Fare, Round-Trip Fare, Shuttle Round-Trip Fare*1, JAL Business KIPPU*1, Care Giver’s Saver Fare, Discount for the Disabled, Special Transit Fare, RAC Round-Trip Fare, Remote Island Fare, Shareholder’s Saver Fare	Free of charge	Cancellation charge (*b)
	Child Fare		50% of the cancellation charge (*b)
	Class J surcharge		¥500
	First Class surcharge		¥4,000
Fares that do not permit reservation changes	Transit Fare 7*1*2	Cancellation charge (*a)	Cancellation charge (*b)
	TOKUBIN 1/3/7/21 Advanced Purchase Fare	Cancellation charge (*c)
	SAKITOKU Advanced Purchase Fare (SAKITOKU Type A/B Advanced Purchase Fare, Super SAKITOKU Advanced Purchase Fare)*2, Super SAKITOKU Advanced Purchase Fare*2, Transit Fare 28*1*2	Approximately 50% of the fare regardless of the date of cancellation
	JMB Companion Fare (JMB Member)*1	Approximately 100% of the mileage (Not refundable)
	JMB Companion Fare (travel companions)*1	Approximately 50% of the fare Regardless of the date of cancellation

• *1 Not refundable once the journey commences or if the ticket is partially used.
• *2 Cancellation/Refund Charges will not be applied for class change of the same booked flight.

Cancellation Charges (Adult, one-way trip)

• <October 1, 2013 - March 29, 2014>

• March 31 - September 30, 2013

Route Category Cancellation Charges Tokyo Akita B a=¥2,000 b=¥4,000 c=¥1,000 Yamagata Komatsu Nagoya Osaka Sapporo C a=¥3,000 b=¥6,000 c=¥1,500 Kushiro Obihiro Hakodate Aomori Misawa Nanki Shirahama Okayama Hiroshima Yamaguchi Ube Izumo Tokushima Takamatsu Matsuyama Kochi Fukuoka Kitakyushu Oita Nagasaki Kumamoto Miyazaki Kagoshima Memanbetsu D a=¥4,000 b=¥8,000 c=¥2,000 Asahikawa Amami Oshima Naha Ishigaki Miyako Kumejima Osaka Tajima A a=¥1,000 b=¥2,000 c=¥500 Matsuyama Oki B a=¥2,000 b=¥4,000 c=¥1,000 Izumo Fukuoka Oita Nagasaki Kumamoto Miyazaki Kagoshima Hakodate C a=¥3,000 b=¥6,000 c=¥1,500 Aomori Misawa Akita Hanamaki Yamagata Sendai Niigata Tanegashima Yakushima Amami Oshima Naha Sapporo D a=¥4,000 b=¥8,000 c=¥2,000 Asahikawa Ishigaki

Route Category Cancellation Charges Sapporo Hakodate A b=¥2,000 c=¥500 Rishiri B a=¥2,000 b=¥4,000 c=¥1,000 Memanbetsu Kushiro Aomori Misawa Akita Hanamaki Sendai C a=¥3,000 b=¥6,000 c=¥1,500 Niigata Shizuoka Matsumoto Nagoya Hiroshima D a=¥4,000 b=¥8,000 c=¥2,000 Fukuoka Hakodate Okushiri A a=¥1,000 b=¥2,000 c=¥500 Misawa Nagoya Niigata B a=¥2,000 b=¥4,000 c=¥1,000 Kochi Fukuoka Kumamoto C a=¥3,000 b=¥6,000 c=¥1,500 Naha Fukuoka Izumo B a=¥2,000 b=¥4,000 c=¥1,000 Tokushima Matsuyama Kochi Miyazaki Kagoshima Yakushima Naha Shizuoka C a=¥3,000 b=¥6,000 c=¥1,500 Matsumoto Amami Oshima Hanamaki D a=¥4,000 b=¥8,000 c=¥2,000 Sendai Niigata Okinawa Kumejima A a=¥1,000 b=¥2,000 c=¥500 Okayama C a=¥3,000 b=¥6,000 c=¥1,500 Komatsu D a=¥4,000 b=¥8,000 c=¥2,000

Route Category Cancellation Charges Okinawa Yoron A a=¥1,000 b=¥2,000 c=¥500 Ishigaki Miyako Amami Oshima B a=¥2,000 b=¥4,000 c=¥1,000 Minami Daito Kita Daito Yonaguni C a=¥3,000 b=¥6,000 c=¥1,500 Izumo Oki A a=¥1,000 b=¥2,000 c=¥500 Kagoshima Tanegashima A a=¥1,000 b=¥2,000 c=¥500 Yakushima Matsuyama B a=¥2,000 b=¥4,000 c=¥1,000 Amami Oshima Tokunoshima Kikaijima Okinoerabu C a=¥3,000 b=¥6,000 c=¥1,500 Yoron Amami Oshima Kikaijima A a=¥1,000 b=¥2,000 c=¥500 Tokunoshima Okinoerabu Yoron B a=¥2,000 b=¥4,000 c=¥1,000 Yoron Okinoerabu A a=¥1,000 b=¥2,000 c=¥500 Minami Daito Kita Daito Miyako Tarama Ishigaki Miyako Yonaguni

Cancellation charge according to the category

Category	One-Way Fare (Normal season)
A	less than ¥17,500, Okinawa (Naha) - Ishigaki, Miyako route
B	more than ¥17,500, less than ¥28,000
C	more than ¥28,000, less than ¥39,500
D	more than ¥39,500

<March 31 - September 30, 2013>

Route Category Cancellation Charges Tokyo Akita B a=¥2,000 b=¥4,000 c=¥1,000 Yamagata Komatsu Nagoya Osaka Sapporo C a=¥3,000 b=¥6,000 c=¥1,500 Kushiro Obihiro Hakodate Aomori Misawa Nanki Shirahama Okayama Hiroshima Yamaguchi Ube Izumo Tokushima Takamatsu Matsuyama Kochi Fukuoka Kitakyushu Oita Nagasaki Kumamoto Miyazaki Kagoshima Memanbetsu D a=¥4,000 b=¥8,000 c=¥2,000 Asahikawa Amami Oshima Naha Ishigaki Miyako Kumejima Osaka Tajima A a=¥1,000 b=¥2,000 c=¥500 Matsuyama Oki B a=¥2,000 b=¥4,000 c=¥1,000 Izumo Fukuoka Oita Nagasaki Kumamoto Miyazaki Kagoshima Hakodate C a=¥3,000 b=¥6,000 c=¥1,500 Aomori Misawa Akita Hanamaki Yamagata Sendai Niigata Tanegashima Yakushima Amami Oshima Naha Sapporo D a=¥4,000 b=¥8,000 c=¥2,000 Asahikawa Ishigaki

Route Category Cancellation Charges Sapporo Hakodate A b=¥2,000 c=¥500 Rishiri B a=¥2,000 b=¥4,000 c=¥1,000 Memanbetsu Kushiro Aomori Misawa Akita Hanamaki Sendai C a=¥3,000 b=¥6,000 c=¥1,500 Niigata Shizuoka Matsumoto Nagoya Hiroshima D a=¥4,000 b=¥8,000 c=¥2,000 Fukuoka Hakodate Okushiri A a=¥1,000 b=¥2,000 c=¥500 Misawa Nagoya Niigata B a=¥2,000 b=¥4,000 c=¥1,000 Kochi Fukuoka Kumamoto C a=¥3,000 b=¥6,000 c=¥1,500 Naha Fukuoka Izumo B a=¥2,000 b=¥4,000 c=¥1,000 Tokushima Matsuyama Kochi Miyazaki Kagoshima Yakushima Naha Shizuoka C a=¥3,000 b=¥6,000 c=¥1,500 Matsumoto Amami Oshima Hanamaki D a=¥4,000 b=¥8,000 c=¥2,000 Sendai Niigata Okinawa Kumejima A a=¥1,000 b=¥2,000 c=¥500 Okayama C a=¥3,000 b=¥6,000 c=¥1,500 Komatsu D a=¥4,000 b=¥8,000 c=¥2,000

Route Category Cancellation Charges Okinawa Yoron A a=¥1,000 b=¥2,000 c=¥500 Ishigaki B a=¥2,000 b=¥4,000 c=¥1,000 Amami Oshima Minami Daito Kita Daito Yonaguni C a=¥3,000 b=¥6,000 c=¥1,500 Miyako E a=¥800 b=¥1,200 c=¥400 Izumo Oki A a=¥1,000 b=¥2,000 c=¥500 Kagoshima Tanegashima A a=¥1,000 b=¥2,000 c=¥500 Yakushima Matsuyama B a=¥2,000 b=¥4,000 c=¥1,000 Amami Oshima Tokunoshima Kikaijima Okinoerabu C a=¥3,000 b=¥6,000 c=¥1,500 Yoron Amami Oshima Kikaijima A a=¥1,000 b=¥2,000 c=¥500 Tokunoshima Okinoerabu Yoron B a=¥2,000 b=¥4,000 c=¥1,000 Yoron Okinoerabu A a=¥1,000 b=¥2,000 c=¥500 Minami Daito Kita Daito Miyako Tarama Ishigaki Miyako Yonaguni

• * Category A will be applied for Okinawa(Naha) - Ishigaki route and Okinawa(Naha) - Miyako route from October 1st, 2013. (For fares that do not permit reservation changes, Category A will apply from July 24, 2013.)

Cancellation charge according to the category

Category	One-Way Fare (Normal season)
A	less than ¥17,500
B	more than ¥17,500, less than ¥28,000
C	more than ¥28,000, less than ¥39,500
D	more than ¥39,500
E	Okinawa (Naha) - Miyako route

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