Pay by credit card

Notice

For tickets purchased after November 16, 2017, credit card used for the payment cannot be used at the boarding procedure.
*JALCARD (credit card) can be used continuously as the verification of JMB membership number.

You may pay for domestic flight tickets booked through the JAL website or JAL call center (Domestic Reservation and Information) by the following credit cards.

  • JAL CARD*
  • VISA
  • MasterCard
  • JCB
  • UC
  • MUFG CARD
  • DC CARD
  • UFJ CARD
  • NICOS
  • Diners Club
  • American Express
  • Orico
  • Cedyna
  • OMC
  • Central Finance
  • Saison
  • Aeon
  • Tokyu TOP
  • TS Cubic
  • Aplus
  • JACCS
  • *The amount of purchase and annual fee of JALCARD will be billed from affiliated company.

Payment deadline

Day of departure

  • *For tickets with a purchase deadline, the prescribed deadline applies.

How to use

STEP1Book a flight ticket

Book your domestic flight ticket through the JAL website or JAL call center (Domestic Reservation and Information).

STEP2Pay by credit card

After booking your flights, select "Pay by Credit Card" option, enter your credit card information, and choose a secure authentication option.
Please make sure to write down the "Order Number" shown on screen when the payment is completed.

Credit card payment is also accepted for flight bookings made via JAL call center (Domestic Reservation and Information).

Secure authentication options

STEP3Prepare things needed for the flight

Passengers will need to have their 2D barcodes (e-ticket itinerary/receipt) or JMB/JALCARD ready for boarding.

2D barcode (e-ticket itinerary/receipt)

2D barcode can be acquired from the Manage Booking screen.
JMB members will need to log in, while non-JMB members will need to provide flight numbers, departure dates, and Reservation Number in order to acquire 2D barcode.
If the passenger is not a JMB member, he or she will need to input the Reservation Number to acquire the 2D barcode.

2D barcode (e-ticket itinerary/receipt) printed out via a PC

JMB card/JALCARD, Osaifu-Keitai ®

Passenger may also bring the JMB/JALCARD, or Osaifu-Keitai® (the initialized JAL Touch & Go app/JAL IC Pocket app) to the airport on the day of departure.

  • *One barcode is issued for one person. The barcode is non-transferable.
  • *It is not necessary to reacquire the 2D barcode even the booking is changed.
    However, to ensure that the most up-to-date information is shown, we recommend reacquiring one with the latest itinerary before departure.
  • *Osaifu-Keitai® is a registered trademark of NTT DOCOMO, INC

STEP4Board the flight at the airport

JAL Touch & Go boarding (no need to check-in)

After arriving at the airport, you can go straight to the security checkpoint.

To board, tap your IC-equipped JMB card/JALCARD, 2D barcode (e-ticket itinerary/receipt), or Osaifu-Keitai® (JAL Touch & Go app with the initial setting set, JAL IC Pocket app) to the boarding information reader at the security checkpoint.

  • *If you need to check in at the airport counter or Self Service Check-in and Ticketing Kiosk, please have your credit card used for ticket purchase or the Order Number (Confirmation Number) on hand.

JAL Touch & Go boarding

Check-in at the airport

Please complete check-in procedures using a Self Service Check-in and Ticketing Kiosk.

Check-in flow at the airport

Notes on making payments by credit card

Receipts

You may obtain the receipt from Self service check-in and ticketing KIOSK at the airport, airport ticketing counter, or use the Website Receipt Display Service (display and print receipt online).

Receipt Issuance

Booking changes and cancellations

You may cancel your booking through JAL website or JAL call center.
To change your booking, please contact JAL call center.

Contact JAL (Domestic Reservation and Information)

Refunds

Refunds will be returned to the credit card used to purchase the tickets.

  • *Please request refunds by the prescribed deadline.
Other
  • Payment may not be processed due to the restrictions on the booking details such as number of passengers, itinerary, fare rules, number of characters in passengers's name, or the time of payment attempt.
  • If the necessary item for boarding (such as JMB card/JALCARD, Order Number) cannot be presented on the day of travel, flight ticket or boarding pass cannot be collected. In such a case, passenger will be required to purchase a new ticket at the airport.

Please see Important Notice Regarding Purchasing Online for the details.

Important Notice Regarding Purchasing Online

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