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Notification of ticket handling (for purchased ticket)

JAL Group is changing how tickets are handled after purchase for some fares on domestic flights. This change will take effect beginning with tickets purchased (issued) April 1, 2011.

Before this change, when a fare amount is modified after a ticket is purchased, the modified fare applied, but beginning with tickets purchased April 1, 2011, the valid fare amount on the boarding date will be based on the date the ticket was purchased for some fares.

Therefore, beginning on April 1, 2011, no fare adjustment (additional charges or refunds) will occur even in cases where the fare amount has changed since the ticket was purchased.

When purchasing, the fare amount may differ from the amount shown at the time of your booking. Please check the fare amount once again, when purchasing the ticket.

<Beginning with tickets purchased (issued) on April 1, 2011>

Fare Types Fare Applications Fare Adjustment
Non-flexible Fares (TOKUBIN 1/3/7 Type A/B/C/D/E, TOKUBIN 21 Type E,
SAKITOKU Type A/B, Super SAKITOKU,
Transit Fare 7/28, JMB Companion Fare)
The valid fare amount for the boarding date will be based on the purchase date of the ticket. No fare adjustment (additional charges or refunds) will occur even in cases where the fare amount has changed since the ticket was purchased.
All the other domestic fares
besides the fares shown above
The valid fare amount will be based on the boarding date. (No change to how fares are handled.) Fare adjustment (additional charges or refunds) will occur in cases where the fare amount has changed since the ticket was purchased. (No change to how fares are handled.)

( For Reference )

<Tickets purchased (issued) on/before March 31, 2011>

Fare Types Fare Applications Fare Adjustment
All domestic fares The valid fare amount will be based on the boarding date. Fare adjustment (additional charges or refunds) will occur in cases where the fare amount has changed since the ticket was purchased.

EXAMPLES

1.In cases where fares have changed before the ticket purchase.

(EX) If you have booked "SAKITOKU" on April 27 for 14,000yen (boarding date June 25), then the fare amount changed to 13,000yen on April 28, and if you buy your ticket on April29...

"Since the valid fare amount for the boarding date will be based on the purchase date of the ticket, you will purchase your ticket for 13,000yen.

2.In cases where fares have changed after the ticket purchase.

(EX) If you have booked and purchased "SAKITOKU" on April 27 for 14,000yen (boarding date June 25), then the fare amount changed to 13,000yen on April 28...

Since the valid fare amount for the boarding date will be based on the purchase date of the ticket, no refund (for 1,000yen) will be made.

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