How to change your booking when flight disruption is expected due to bad weather or disaster

Check whether your ticket is eligible for change

  • *If you have ever changed your ticket before November 15, 2017 due to flight disruption, or one segment of your Round-Trip Fare/JAL Business KIPPU/JMB Companion Fare tickets has ever been refunded, please contact JAL call center (Domestic Reservation and Information) for the reservation change.

opens in new windowJAL Domestic Reservation and Information

Change to other JAL Group flight

Please contact us by phone or at the airport counter.

  • *If you purchased the ticket through a travel agent, please contact them directly.

Change is permitted ONCE only for fares that do not permit reservation change. (e.g. SAKITOKU, TOKUBIN, etc.)

You may also change to other alternative JAL flight departing within 3 days (including the rebooking date) on JAL website.
Select the "Rebook" button below to proceed to the domestic flight reservation page, specify "One-Way Fare" in "Fare option" and rebook an alternative flight of the same flight sector and class of service as your original ticket. Take note of the Flight Number and the 6-digit Reservation Number displayed on the Booking Completed page (Please do not purchase the ticket). Call us or approach to the airport counter on the departure day for further procedures.

open in new windowRebook

  • About fare difference (change to JAL Group flight)

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