Important information for your travel day (domestic flight)

For passengers traveling on international flight

To the airport

Traveling during long holiday season

If you are traveling during the long holiday season, we recommend the use of public transport to avoid the possible delay by the traffic congestion or shortage of parking lots.

  • To passengers with departure flight from Tokyo (Haneda) Airport
    • JAL flights depart from Terminal 1.
    • The airport area will be very crowded during the long holiday season. Long waiting time for parking is expected. We recommend passengers to use public transport and spare enough traveling time to the airport.

About airport access

At the airport

Arrival time at boarding gate

Traveling during long holiday season

If you are traveling during the long holiday season, please arrive at the security checkpoint at least 30 minutes prior to your flight's scheduled departure time.

You may not be permitted for boarding if you arrive at the security checkpoint less than 15 minutes before departure time.
To ensure on-time departure for all passengers, please arrive at the boarding gate at least 10 minutes prior to the departure time. Your cooperation is highly appreciated.

You are required to arrive by the following time limits. Late passengers may not be accepted for boarding.

  • ¸Security checkpoint:
    15 minutes
    before departure time
  • Boarding gate:
    10
    minutes
    before departure time
  • Departure time is the time when
    the aircraft begins to move.

  • *30 minutes before departure time for passengers
    with international connection flights

For more details, please check below.

Request for on-time departure

  • To passengers with connection flights (including other airlines)

    If you have connecting flights on the same day, minimum connecting time (MCT) must be secured at the time of your reservation. Please understand that under the unexpected circumstances such as flight disruption, successful connection may not be guaranteed even your flight reservation meets the following required connecting time.

    • 1.Required connecting time for domestic connection at the same airport

      Connection between JAL Group flights*120 minutes or more (25 minutes or more for Tokyo Haneda Airport)*2
      Connection to/from non-JAL Group flights*1*3 *4 30 minutes or more (50 minutes or more for Tokyo Haneda/Narita Airport)*5
    • 2.Required connecting time for international connection at the same airport
      If you have a connection to an international flight, please arrive at the check-in counter for your first departure flight at least 30 minutes prior to the flight departure time for specific check-in procedures.

      Tokyo (Narita)*6 Osaka (Kansai)*7 Nagoya (Chubu) Tokyo (Haneda)
      JAL Group domestic flight → JAL international flight 60 minutes or more 60 minutes or more 60 minutes or more 60 minutes or more*8
      JAL Group domestic flight → Other airline's international flight 110 minutes or more 80 minutes or more 70 minutes or more 120 minutes or more
      JAL international flight → JAL Group domestic flight 80 minutes or more 75 minutes or more 75 minutes or more 70 minutes or more
      • *1JAL Group flights refer to JAL, JTA, JAC and RAC flights.
      • *2For connections within multi-airport cities, 175 minutes or more for Osaka (Itami - Kansai) and 180 minutes or more for Nagoya (Chubu - Komaki)
      • *3"Non-JAL Group flights" refer to the flights operated by carriers with the interline agreement with JAL, which are Fuji Dream Airlines (FDA), ANA, Amakusa Airlines (AMX) and Oriental Air Bridge (ORC). JAL does not have agreement or MCT setting with other airlines rather than above. If you plan to make a connection between JAL and the airlines not mentioned above, it's highly recommended to allow enough connecting time at the transit airport to pick up the checked baggage, move between terminals (if necessary) and arrive at the security checkpoint at least 15 minutes prior to the departure time of your connection flight.
      • *4Including JAL's codeshare flights operated by Fuji Dream Airlines (FDA) and Amakusa Airlines (AMX).
      • *5At least 40 minutes at Osaka International Airport for connections between JAL and ANA.
      • *6210 minutes or more for domestic flights connecting to/from Tokyo Haneda Airport (180 minutes or more for connection between JAL Group flights).
      • *7215 minutes or more for domestic flights connecting to/from Osaka Itami Airport.
      • *8For JTA (NU) flights, this is applicable only for flight connection to/from Okinawa Naha Airport. 70 minutes or more is required for other routes.

Checking in baggage

Traveling during long holiday season

If you are traveling during the long holiday season, please check in your baggage as early as possible to ensure you can arrive at the security checkpoint at least 30 minutes prior to your flight's scheduled departure time.

Please check in your baggage as early as possible to ensure you can arrive at the security checkpoint at least 15 minutes prior to your flight's scheduled departure time.

About baggage and carry-on items

Carry-on baggage must be within size, weight and piece limits.
Please check in any items over the limit at the airport counter.

JAL Express-Tag Service

Save your waiting time at the check-in counter by using JAL Express-Tag Service, which is available at Tokyo (Haneda) Airport, Osaka (Itami) Airport, Sapporo (New Chitose) Airport, Fukuoka Airport and Naha Airport.

About JAL Express-Tag Service

Security check

Security check is strictly performed to ensure flight safety.
If you plan to travel with such items as golf clubs or any types of blades, you are required to put them in your checked baggage. Should any of the prohibited carry-on articles be found at a security checkpoint, you would have to return to the check-in counter for checking them in, or alternatively to relinquish them at the security checkpoint. Please also note that some designated items are prohibited by the law as neither carry-on nor checked baggage.

Tips for security checkpoint clearance

  • Pay attention to the size of your carry-on baggage as they will be screened by the inspection machine with a gauge installed at the security checkpoint. If the size of your items does not fit in for screening, you are required to return to the check-in counter for checking them in.
  • Take out the metal items (mobile phone, keys, coins, etc.), lap top PC and bottled liquids in advance as they need to be placed in the tray provided for security check.

About ariport security check

Tips for seamless boarding

Please use JAL Touch & Go service for smart boarding.
You do not need to go to the check-in counter if you do not have any checked baggage

How to use JAL Touch & Go Service

Inflight safety advice

You are requested to follow the safety instructions below.

  • After boarding, please store your carry-on baggages and take your seat as quickly as you can and fasten your seat belt.
  • If you need to go to the restroom, please do so before boarding. After the aircraft start moving, please refrain from using the restroom until the seat belt sign goes off.
  • Switch off the electronic devices when it is required by the flight attendants. *1
  • Watch the Safety Video and read the Safety Instructions prior to take-off.
  • Return your seat reclining and table to the original position during take-off or landing.
  • Passengers seated in the emergency exit row are requested to assist in an emergency evacuation.

    Requests to passengers seated in the emergency exit row

  • To avoid obstacle in the event of an emergency evacuation, carry-on baggage cannot be placed in front of the emergency exit, at your feet or on your lap during take-off and landing.
  • Always keep your seat belt fastened even the seat belt sign is turned off.
  • Smoking in the lavatory is strictly prohibited. *2
  • Remain seated until the seat belt sign is turned off after landing.
  • *1Kids Phone by NTT Docomo, Junior Phone by au and Mimamori Series by Softbank must be turned off completely in advance.
  • *2Electronic cigarettes cannot be used on board.

Useful services

Traveling with pets

We take care of your "family member" along the way to your destination.

Traveling with musical instruments

We assist passengers traveling with musical instruments.

Baby Travel Support Service

We provide support to passengers traveling with infants under 3 years old.

Kids Travel Support Service

We help children aged 6 or 7 years to traveling on their own.

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