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Airport Guide Osaka International Airport (Itami)

Updated:2017/6/19

Information

Terminal renovation work in progress
Some passenger pathways and boarding gates in Osaka International Airport (Itami) may be relocated due to the ongoing terminal renovation work. Especially longer connecting time is required if your connection flight is on other airlines. Please allow more time for the flight connection.

Information about flight connection

Osaka International Airport Terminal Building with the renovation work, part of our Diamond Premier Lounge will be on June 27, 2017(Tue). It becaome a construction blocl. For that reason we deeply apologize for any inconvenience to customers using Diamond Premier Lounge.

If you are traveling during the long holiday season, we recommend the use of public transport to avoid the possible delay by the traffic congestion or shortage of parking lots.

Check-in counter for codeshare flights
Check-in for codeshare flights is available at the operating airlines' check-in counters.
Please note reception time may differ from airlines.

Check-in for codeshare flights with Amakusa Airlines (AMX) is available at AMX check-in counter from 60 to 20 minutes before departure.

Terminal Map

Embarkation

Please pass through the security checkpoint at least 15 minutes prior to the departure, and be at the gate no later than 10minutes before the departure,or you may not be able to be on board the plane.

You can browse your prefered facility by selecting the pull-down menu.

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In the 2nd floor departure lobby, there are toilets, (wheelchair accessible), elevators, elevators, (wheelchair accessible), and escalators, and stairs, from the 1st floor. At security, there is a security check (Touch & Go). Once you pass through security, there are toilets, (wheelchair accessible), elevators, elevators, (wheelchair accessible), escalators, stairs, and a JAL Power Station. 
On the 1st floor departure counter, and boarding area, there is the domestic flight check-in center, the JAL Global Club (JGC) counters, the first class counters, the Smile Support counters, the international transfers counters, the AMX check-in counters, automatic check-in, and ticketing machines, travel agent group reception counters, the JAL Express Tag Service, toilets, toilets, (wheelchair accessible), elevators, elevators, (wheelchair accessible), and escalators, and stairs, to the 2nd floor.

Entry

You can browse your prefered facility by selecting the pull-down menu.

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On the 2nd floor, there are toilets, toilets, (wheelchair accessible), elevators, elevators, (wheelchair accessible), and escalators, and stairs, to the 1st floor. In the 1st floorIn the arrival lobby, there is the baggage claim area, toilets, toilets, (wheelchair accessible), elevators, elevators, (wheelchair accessible), and escalators, and stairs, from the 2nd floor.