International Wi-Fi Promotion

International Wi-Fi Promotion

JMB DIAMOND and JGC PREMIER members will receive In-flight Wi-Fi service promotion codes that can be used on international flights.

Important information

  • This promotion will be extended and also available after April 1, 2017. Members who registered for the international Wi-Fi promotion valid through March 2017 will need to register again to take advantage of the offer from April 2017.

Promotion code validity period

April 1, 2016 (Fri.) - March 31, 2017 (Fri.) (flight date)
April 1, 2017 (Sat.) - March 31, 2018 (Sat.) (flight date)

Registration deadline

Promotion code validity period: April 1, 2016 (Fri.) - March 31, 2017 (Fri.) (flight date)
Registration deadline: February 15, 2016 (Mon.) - March 20, 2017 (Mon.) (registration date)

Promotion code validity period: April 1, 2017 (Sat.) - March 31, 2018 (Sat.) (flight date)
Registration deadline: February 20, 2017 (Mon.) - March 20, 2018 (Tue.) (registration date)

Eligible members

JMB DIAMOND and JGC PREMIER members who register for this offer during registration deadline

  • *Members with JMB DIAMOND and JGC PREMIER status in/after April 2017 are eligible to use the promotion codes from April 1, 2017 through March 31, 2018.

Outline

JMB DIAMOND and JGC PREMIER members who register during the offer period will receive an International Wi-Fi promotion code valid for use from April to March of the following year. Promotion codes can only be used by the member they were issued to. By entering the promotion code on the payment screen, you will be able to enjoy 40 free Wi-Fi sessions on international flights.

Steps for entry and coupon use

  1. To register for this offer, click the "Proceed to registration" button at the bottom of the page.
    • *Your name, email address, and other necessary personal information will be shared with a delivery service provider solely for the purpose of delivering your promotion code.
    • *If more than one eligible member wishes to enter using the same computer, please do not use your browser's Back button. You will need to close and restart your browser.
  2. Around one week after you submit your registration, an email containing your promotion code will be sent to your JMB-registered address from "wifi-int@jal-flyon.jp".
    • *About promotion codes available in/after April 2017:
      If you submit your registration by March 21, 2017, you will receive your promotion code in late March 2017.
      If you submit your registration on/after March 22, 2017, you will receive your promotion code within about one week after registration following the normal schedule.
  3. Use the In-flight Wi-Fi service during your flight.

How to use the service

  1. First, please configure your device as follows.
    iPhone, iPod Touch, iPad Ensure that "Settings" → "Airplane Mode" is enabled, then turn on "Wi-Fi"
    Android devices Ensure that "Settings" → "Wireless & Networks" → "Airplane Mode" is enabled, then turn on "Wi-Fi"
  2. On your "Connect to wireless network" screen, please select "Japan Airlines".
    When you open your browser, the In-flight Wi-Fi service site will automatically be displayed
  3. When choosing your payment plan, select Flight Plan 10%Off.
  4. Log in to your HotSpot account.
    If you do not have a HotSpot account, please create a HotSpot account.
  5. On the payment method screen, enter your promotion code in the promotion code box.

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Eligible routes

All routes that offer In-flight Wi-Fi service
Click here for more information

Notes and conditions of use

  • Registration for this offer will only be accepted via this page. Registration will not be accepted at the airport, in flight, by post, or by other nonofficial means.
  • Promotion codes cannot be transferred or exchanged for cash.
  • Please use your promotion code prior to its expiration date. Promotion codes are not valid after the expiration date.
  • To verify your remaining number of available sessions, please contact T-Mobile customer support.

Information

For inquiries about registering an account, internet access, or other inflight Wi-Fi service questions

T-Mobile Customer Support (available 24 hours a day)

034-800-401148(toll-free from Japanese domestic phones but not accessible from IP phones)

+86-1059240079(when calling internationally; international calling rates apply)

Email: hotspot@t-systems.com

For inquiries about this promotion

In-flight Wi-Fi service Desk

0120-251-7509:00-17:30 daily, except Sat., Sun., public holidays, Year End and new Year Holidays

Please use the following number when calling from mobile phones, or from outside Japan. [toll call]

03-6745-77969:00-17:30 daily, except Sat., Sun., public holidays, Year End and new Year Holidays

For JMB members in regions other than Japan, please contact the JAL Mileage Bank Center of your region.

opens in new windowAmerican region

opens in new windowAsia / Oceania region

opens in new windowEurope / Middle East / Africa region

Register

  • *An email with important instructions on using the Wi-Fi service will be sent to your JMB registered email address.
    Please ensure that your registered email address is correct. If it is incorrect or no longer active, you will not receive this email and will not be able to use the Wi-Fi service.

STEP1Confirm / update your registered email address

STEP2Confirm / update your registerd email address and proceed to registration

Promotion code use period: April 1, 2017 - March 31, 2018

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