International Wi-Fi Promotion
Promotion code validity period
April 1, 2017 (Sat.) - March 31, 2018 (Sat.) (flight date)
Registration deadline: February 20, 2017 (Mon.) - March 20, 2018 (Tue.) (registration date)
JMB DIAMOND and JGC PREMIER members who register for this offer during registration deadline
JMB DIAMOND and JGC PREMIER members who register during the offer period will receive an International Wi-Fi promotion code valid for use from April to March of the following year. Promotion codes can only be used by the member they were issued to. By entering the promotion code on the payment screen, you will be able to enjoy 40 free Wi-Fi sessions on international flights.
Steps for entry and coupon use
To register for this offer, click the "Proceed to registration" button at the bottom of the page.
- *Your name, email address, and other necessary personal information will be shared with a delivery service provider solely for the purpose of delivering your promotion code.
- *If more than one eligible member wishes to enter using the same computer, please do not use your browser's Back button. You will need to close and restart your browser.
- Around one week after you submit your registration, an email containing your promotion code will be sent to your JMB-registered address from "email@example.com".
- Use the In-flight Wi-Fi service during your flight.
How to use the service
- First, please configure your device as follows.
iPhone, iPod Touch, iPad Ensure that "Settings" → "Airplane Mode" is enabled, then turn on "Wi-Fi"
Android devices Ensure that "Settings" → "Wireless & Networks" → "Airplane Mode" is enabled, then turn on "Wi-Fi"
- On your "Connect to wireless network" screen, please select "Japan Airlines".
When you open your browser, the In-flight Wi-Fi service site will automatically be displayed
- When choosing your payment plan, select Flight Plan 10%Off.
- Log in to your HotSpot account.
If you do not have a HotSpot account, please create a HotSpot account.
- On the payment method screen, enter your promotion code in the promotion code box.
In order to view PDF documents, you will need to install Adobe Reader on your computer.
All routes that offer In-flight Wi-Fi service
Click here for more information
Notes and conditions of use
- Registration for this offer will only be accepted via this page. Registration will not be accepted at the airport, in flight, by post, or by other nonofficial means.
- Promotion codes cannot be transferred or exchanged for cash.
- Please use your promotion code prior to its expiration date. Promotion codes are not valid after the expiration date.
- To verify your remaining number of available sessions, please contact T-Mobile customer support.
For inquiries about registering an account, internet access, or other inflight Wi-Fi service questions
T-Mobile Customer Support (available 24 hours a day)
034-800-401148(toll-free from Japanese domestic phones but not accessible from IP phones)
+86-1059240079(when calling internationally; international calling rates apply)
For inquiries about this promotion
In-flight Wi-Fi service Desk
0120-251-7509:00-17:30 daily, except Sat., Sun., public holidays, Year End and new Year Holidays
Please use the following number when calling from mobile phones, or from outside Japan. [toll call]
03-6745-77969:00-17:30 daily, except Sat., Sun., public holidays, Year End and new Year Holidays
For JMB members in regions other than Japan, please contact the JAL Mileage Bank Center of your region.
- *An email with important instructions on using the Wi-Fi service will be sent to your JMB registered email address.
Please ensure that your registered email address is correct. If it is incorrect or no longer active, you will not receive this email and will not be able to use the Wi-Fi service.
STEP2Confirm / update your registerd email address and proceed to registration