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JMB Information

Other Information

Changes in conditions of use of Hokkaido Air System (HAC) flights on JMB

Please be informed that Hokkaido Air System (HAC) is leaving the JAL Group airlines.
Accordingly, rules and conditions of JAL Mileage Bank will be changed as follows:

Earning JMB miles on HAC flights

HAC flights will be eligible for mileage accumulation on and after September 1, 2011. Eligible fares and accumulation rate will be advised in this page around end of June 2011.

Fares
Accumulation rate
Normal Fare, Connection Fare, Discount for the Disabled, Connection Fare for the Disabled,
Normal Fare with e-HAC, Connection Fare with e-HAC
100%
Senior Citizen Stand-by, Sky Mate Stand-by, Happy Hangakuwari, Tokuwari1A/B/C, Tokuwari28, Connection Fare of Tokuwari28
75%
Individual Inclusive Tour Fare
50%


[How to accumulate JMB mileage on HAC flights]
- When making reservations through the HAC website
 1, JMB member should join the HAC Members Club first and then register the JMB membership number in the HAC Member Information.
 2, JMB member should first login to the HAC website and then make reservations.

- Accumulating JMB mileage by telephone or at the airport
Please provide the JMB membership number to the HAC reservation center staff or HAC airport staff.

- Post-flight Credit
Please contact HAC Support Desk within 6 months after the flight.
<HAC Support Desk> 011-769-0513 (except Sat,Sun and Holidays)

Redeeming JMB miles on HAC flights

Effective from September 1, 2011 (onboard basis), Award tickets to use HAC flights will be changed to "Hokkaido Air System (HAC) Award Tickets".
Conditions of redeeming JMB miles on HAC flights vary depending on the date for application.

Conditions of use

Application received up to August 31, 2011 Application received on/after September 1,2011
Award Tickets JAL Group Airlines / Hokkaido Air System (HAC) Domestic Award tickets Hokkaido Air System (HAC) Award tickets
Applications -JAL's website
-JAL mobile phone site or PDA
-JMB Domestic Award Reservation Desk
  • For Japan region members
  • 0570-025-022/03-5460-0311(toll call) 7:00-20:00(7-days a week)

  • For members in regions other than Japan


  • Please contact JMB HAC Award Reservation Desk in Japan after July 1,2011 when you take flights involving a HAC flight on/after September 1,2011 for award ticket. Award booking cannot be requested through JAL's website.
    -JMB HAC Award Reservation Desk
  • 0570-044-045/011-330-9922(toll call) 9:00-18:00(7-days a week)
  • -JMB HAC Award Reservation Desk
  • 0570-044-045/011-330-9922(toll call) 9:00-18:00(7-days a week)
    • * Award booking must be made by telephone through JMB HAC Award Reservation Desk in Japan. Award booking cannot be requested through JAL's website.
    • * Award booking for JAL Group flights cannnot be requested through this desk.
    Itinerary Combination of HAC flights and JAL Group domestic flights are eligible for 1 award. Combination of HAC flights and JAL Group domestic flights are not eligible for 1 award.
    Return Trip Confirmation Service Available (Excluding HAC flights on and after September 1,2011) Not available
    Award Promotion Limited to itinerary application through JAL website
    (Excluding HAC flights on and after September 1,2011)
    Not available
    No Changes in rules *Eligible routes
    *Validity of award tickets
    *Deadlines for applications and changing reservations
    *Mileage reinstatement service


    Required Mileages chart of HAC Award Tickets - Effective from September 1, 2011-


    Round-trip
    (2 flight sectors)


    12,000 miles


    One-way
    (1 flight sector)


    9,000 miles


    Conditions of using JAL Coupons and JAL IC Coupons

    JAL Coupons and JAL IC Coupons will no longer be available for purchases HAC tickets on and after September 1, 2011 (on board basis).

    Services and benefts for JMB frequent flyers and JALCARD members

    All services and benefits for JMB members who have acheived JMB FLY ON status, JAL Global Club members and JALCARD members when boarding HAC flights will no longer be available on and after September 1, 2011.

    Conditions of applying promotions for JMB members

    HAC flights on and after September 1, 2011 will not be eligible for promotions using JAL Group flights for JMB members.

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