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JMB Information

Redeeming Mileage Information

Rule Changes on JMB Partner Airlines Award Tickets and oneworld Award Tickets (Changes to Travel Dates and Flights After Travel Commencement)



For application received on/after October 1, 2012, Changes to travel dates and flights which are currently accepted only before travel commencement will also be accepted after travel commencement for those accepted through JMB International Award Reservation Desk.
(Currently, it will not be accepted on JAL's website after travel commencement.)

Changes to Award Tickets

Permitted

Changes of flight number and flight date are permitted.

Deadline
Type of tickets Application received on/before September 30, 2012) Application received on/after October 1, 2012)
E-tickets 3 days* prior to the reserved departure date or the new departure date of the first segment(whichever comes first).
Through JAL website (applicable JMB Partner Airlines Award only), 4 days* prior to the reserved departure date or the new departure date of the first segment (whichever comes first).
*Deadline may vary if you are a member of regions other than Japan region. Please refer to following links:
In case of changes, e-tickets must be re-validated or re-issued.
Reservation changes through JAL website may not be applicable to some reservations.
3 days* prior to the reserved departure date or the new departure date (whichever comes first).
Through JAL website (applicable JMB Partner Airlines Award only), 4 days* prior to the reserved departure date or the new departure date of the first segment (whichever comes first).
*Deadline may vary if you are a member of regions other than Japan region. Please refer to following links:
In case of changes, e-tickets must be re-validated or re-issued.
Reservation changes through JAL website may not be applicable to some reservations.
Paper tickets 7 days prior to the reserved departure date or the new departure date of the first segment (whichever comes first). 7 days prior to the reserved departure date or the new departure date (whichever comes first).


Not Permitted
Changes of the traveler's name, the airline carrier, the flight sector, the class of service, the routing and the type of awards are not permitted.
"Mileage Reinstatement Service for Unused Awards" is applicable in case of cancellation of unused award tickets.
Members are responsible for all the mailing costs of award tickets sent to

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