The 1 Points can be requested only through the JAL website. Requests over the phone are not available.
Once miles are redeemed, they cannot be refunded or exchanged for other awards.
The 1 Point Award (Use in Thailand only)
Exchange your miles for The 1 Points.
9,000 The 1 Points (Use in Thailand only)
Currently It may take up to 2-3 weeks to send the exchange number. We apologize for the inconvenience.
JMB All region members
Availability of Awards
5,000 miles for 9,000 The 1 Points.
The 1 Points :
The 1 is the loyalty program which members are able to collect points through every purchase from business units under Central Group, redeem points for cash coupon or discount when making payment at below stores.
- *Central Department Store, Central Embassy, ZEN, Robinson Department Store, Supersports, B2S, homeWorks, Thai Watsadu, baan & Beyond, Central Online, Power Buy, OfficeMate, Central Marketing Group (CMG), FamilyMart, Central Food Hall, Tops market, Tops SUPERSTORE, Tops superkoom, and Tops daily. Get more special privileges from The 1 business partner; Caltex station, travelling, entertainment, beauty, financial, restaurant, hospital, music school, sports etc.
Until March 31, 2021
9,000 The 1 Points
- *Other conditions regarding mileage redemption will conform to JMB Rules and Conditions.
The 1 points will expire every 2 years from the latest date of purchase.
How to Request and Use Awards
STEP1Request an award
Check the number of miles in your account.
Miles will be deducted based on the information provided in your request.
- *The JMB Center will contact you by phone if the required miles cannot be deducted from your account.
- *Awards can be used by the JMB member and eligible relatives.
On the JAL website
STEP2Use your award
- Exchange number will be sent to JMB member's registered email address within 1 weeks.
- Please present this 'exchange number ' at customer service counter at all Central Department Store, ZEN, and Robinson Department Store within 3 months after receiving the code.
- *Necessary items to receive the point
The email screen capture which contains Exchange number and either of The 1 card/The 1 number/National ID card/National ID no.
Changes to The 1 Point Award
Once deducted, miles cannot be refunded to the original JMB account.
Once miles are redeemed for awards, they cannot be refunded or exchanged for other awards.
- *The 1 Points are not eligible for the Mileage Reinstatement Service for Unused Awards.