Precautionary measures and requests for our guests

Getting ready to travel safely, together

Before leaving home

Check your temperature ahead of time. Please refrain from travelling if you feel unwell.

Reduce the size and number of luggage when possible

Utilize our Advance Seat Selection Service and check-in online to limit contact with others

Bring a mask

Check entry restrictions and quarantine measures for relevant countries before your trip

Counters

Wear a mask at all times

*Infants and customers with health conditions may be exempt

Observe social distancing

Regularly sanitize hands

Utilize Automated Check-In Kiosks and Self Baggage Drop Machines to limit contact with others

Security Area

Wear a mask at all times

*Infants and customers with health conditions may be exempt

Observe social distancing

Regularly sanitize hands

Use of 2D barcodes

Lounge

Wear a mask at all times

*Infants and customers with health conditions may be exempt

Observe social distancing

Regularly sanitize hands

Gates

Wear a mask at all times

*Infants and customers with health conditions may be exempt

Observe social distancing

Regularly sanitize hands

On Board

Wear a mask at all times

*Infants and customers with health conditions may be exempt

Refrain from unnecessary conversation

Stow your own luggage

Refrain from unnecessary movements